Privacy Policy

1. Overview

This Privacy Policy explains how Huxi Digital ("Huxi Digital," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, software, digital tools, credits, subscriptions, and related services.

2. Information We Collect

We may collect the following categories of information:

• Account information: such as your name, email address, login method, and account preferences.
• Usage information: such as feature activity, credits used, pages viewed, device information, browser type, IP address, approximate location, logs, and diagnostics.
• User Content: content, files, prompts, inputs, or other materials you submit to the services.
• Support information: messages, attachments, and related details you provide when contacting us.

3. Payment Processing by Paddle

We do not store your full payment card details. Payments are processed by Paddle, our authorized payment provider and Merchant of Record for applicable purchases. Paddle may collect and process payment details, billing information, tax information, fraud prevention signals, invoices, receipts, and transaction records in accordance with its own privacy policy and legal obligations.

Your bank statement, card statement, invoice, receipt, or billing record may show Paddle, Paddle.net, or a similar Paddle-related descriptor.

4. How We Use Information

We use information to:

• Provide, operate, maintain, and improve the services.
• Create and manage accounts, credits, and subscriptions.
• Authenticate users and protect account security.
• Provide customer support and respond to requests.
• Monitor usage, troubleshoot issues, and prevent abuse.
• Comply with legal, tax, accounting, and compliance obligations.
• Send service-related notices and product communications.

5. Sharing of Information

We may share information with service providers and partners that help us operate the services, including hosting providers, authentication providers, analytics providers, customer support tools, infrastructure providers, and Paddle for payments, billing, taxes, fraud prevention, and transaction support.

We may also disclose information when required by law, to protect rights and safety, to investigate abuse, or in connection with a merger, acquisition, financing, or sale of business assets.

6. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, measure performance, understand usage, and improve the services. You can control cookies through your browser settings, but disabling cookies may affect service functionality.

7. Data Retention

We retain personal information for as long as necessary to provide the services, maintain business records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations. Retention periods may vary depending on the type of information and applicable requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

We may process and store information in countries other than where you live. Where required, we rely on appropriate safeguards for international transfers of personal information.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent or lodge a complaint with a data protection authority.

To exercise privacy rights, contact us at hello@buildonlabs.com. We may need to verify your identity before responding.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date.

13. Contact

If you have questions about this Privacy Policy, please contact Huxi Digital at hello@buildonlabs.com.